Planning ahead and what to expect

Tips on planning a journey and what to expect

Thinking ahead

Check the timetables

Check timetables online or at bus stops before you travel. You can also take a picture to keep a copy for yourself.

Give yourself enough time

Give yourself time before the journey, get to your bus stop on time.

Can you book a seat?

Some long distance services allow you to book seats. You might want to book for a long journey, the last bus, or if you must arrive by a certain time. Any booking fee will not be covered by your card.


Planning your journey

Planning your journey is easy with Traveline Scotland, download the app from the App Store or Google Play Store or visit the Traveline Scotland website.

Many of the major bus operators also have apps to help you plan your journey. They include:

There are some buses which you won’t be able to take for free. These include tour buses or any services that are charged at a premium rate such as some night services. Contact the bus company before you travel if you are unsure.


Boarding the bus

Get in line

When you see the bus driving up, everyone waiting should get into a line.

Have your card ready

You will need to scan it on the card reader. You should have it face up so the driver can see you’re using the right card.

Tell the driver where you’re going

Even though it’s free, you need to tell the driver where you’re going. Routes are split into sections called stages, with different fares. Tickets show the end of the stage that includes your stop.

Priority seating

All buses have priority seating for those who are elderly or disabled. If you are in one of these seats and are not disabled you should give up your seat for other passengers who need these seats.

Getting the bus

If getting the bus is new to you, here are some handy tips for turning you into a bus-trip pro.

Using your card

Find out more about using your card and your responsibilities.

Staying safe

New to using the bus or want to learn how to be a savvy traveller? Check out our advice on how to stay safe.

Conversations with kids

We’re encouraging all parents, carers and guardians to have conversations with their kids about safe bus travel.