Accessibility

We want freebus.scot to be accessible and usable for as many people as possible.

We try to make our site accessible by using:

  • Easier-to-read colours
  • Larger fonts
  • Transcripts of video content
  • Plain English
  • Keyboard only navigation

Feedback

If you cannot access any part of this site or want to report an accessibility problem, please tell us.

Enforcement procedure

The Equality and Human Rights Commission enforces the accessibility regulations (the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018).
If you’re not happy with how we respond to your feedback, contact the Equality Advisory and Support Service. They are an independent advice service. They will advise you on what to do next.

Compliance statement

The Scottish Government commits to making its websites accessible in line with the accessibility regulations. This accessibility statement applies to freebus.scot.

This statement was prepared on 10 December 2021.

This website is compliant with the Web Content Accessibility Guidelines version 2.1 (WCAG) A and AA success criteria.

Non-accessible content

PDFs and other documents

Some document formats on freebus.scot such as PDF, MS Word and Excel may not be fully accessible. Where possible we make documents accessible and/or provide a suitable HTML alternative.

Not within the scope of the regulations

The accessibility regulations do not cover PDF or other documents published before 23 September 2018 if they’re not essential to providing our services.

Get in touch

If you experience difficulties using our website or if you wish to suggest improvements, please contact us.

By post

Transport Scotland
Buchanan House
58 Port Dundas Road
Glasgow G4 0HF

By email

By phone

0141 272 7170

Monday to Thursday, 9:00 AM to 4:30 PM
Friday, 9:00 AM to 4:00 PM