Contact us

Before contacting us, you may find the answer to your questions on our help and support page

Applying, renewing or replacing your National Entitlement Card or Young Scot National Entitlement Card



Get help with


At your local council:

Find a full list of Local Councils here.

About the free bus travel scheme or the Transport Scot Pass Collect App


We’re available between

Monday – Thursday 9:00 am to 4:30 pm

Friday 9:00 am to 4:00 pm

You can also write to us: Transport Scotland, Buchanan House, 58 Port Dundas Road, Glasgow G4 0HF

About Young Scot

Visit the Young Scot website for more on how you can use your Young Scot National Entitlement Card to save money with in-person and online discounts, for proof of age, and to collect Young Scot Rewards points.